{"id":14,"date":"2026-10-11T10:41:52","date_gmt":"2026-10-11T10:41:52","guid":{"rendered":"https:\/\/urbenlife.com\/?page_id=14"},"modified":"2026-10-11T10:41:52","modified_gmt":"2026-10-11T10:41:52","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/urbenlife.com\/?page_id=14","title":{"rendered":"Cancellation and refunds"},"content":{"rendered":"<div class=\"portal-policy\"><p class=\"portal-small\">Service policies \u00b7 Version 1 \u00b7 11 October 2026<\/p><section><h3>Before payment<\/h3><p>Checkout is not connected. Saved orders take no payment, reserve no boxes and activate no services. Contact support to cancel an unpaid request.<\/p><\/section><section><h3>Before service activation<\/h3><p>Once a payment service is introduced, a verified payment for a rejected listing service or unavailable advertising selection should be refunded or replaced only with the purchaser\u2019s agreement. Failed, duplicate or mistaken transactions must be investigated using the actual transaction reference.<\/p><\/section><section><h3>After activation<\/h3><p>Contact support with the order number and reason. Refunds depend on delivered service, any service failure and applicable consumer rights. There is no automatic renewal. No-lead outcomes alone do not establish service failure because impressions, enquiries and sales are not guaranteed. The operator must publish a final cancellation window, refund timeline and payment-method procedure before enabling online payment.<\/p><\/section><section><h3>Contact & grievances<\/h3><p>For support, privacy requests, reports or grievances, contact <a href=\"mailto:4dscontact@gmail.com\">4dscontact@gmail.com<\/a>. The operating entity\u2019s legal name, registered address and named grievance contact must be confirmed by the site operator before public launch.<\/p><\/section><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-14","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/urbenlife.com\/index.php?rest_route=\/wp\/v2\/pages\/14","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/urbenlife.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/urbenlife.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/urbenlife.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/urbenlife.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=14"}],"version-history":[{"count":0,"href":"https:\/\/urbenlife.com\/index.php?rest_route=\/wp\/v2\/pages\/14\/revisions"}],"wp:attachment":[{"href":"https:\/\/urbenlife.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=14"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}