URBENLIFE · TRUST & SUPPORT

Payment Terms

Updated 30 October 2026 · UrbenLife policies & support

See what is free, what paid plans cover, how GST is calculated and when a service becomes confirmed.

18% GST estimateVerified referencesNo auto-renewal

Free and optional services

Property browsing and buyer/tenant enquiries are free. Publishers receive two free successful property submissions. Standard posting access, wall placements and featured-property promotions are separate services. Choosing one does not include the others unless the selected offer explicitly says so.

Current prices

PlanDuration / unitBase priceTotal with GST
Flexible daily wall booking · 1–29 daysPer box / day₹20.00₹23.60
Flexible daily wall booking · 30+ days (before duration discounts)Per box / day₹6.63₹7.82
Wall advertising — calendar monthPer box / month₹199.00₹234.82
Wall advertising — calendar month · 12-month bundlePer box / 12 months₹1,990.00₹2,348.20
Owner posting — 30 days30 days₹199.00₹234.82
Agent / broker / channel partner posting — 30 days30 days₹1,999.00₹2,358.82
Builder posting — 30 days30 days₹3,999.00₹4,718.82
Featured project — 30 days30 days₹3,000.00₹3,540.00
Featured project — 7 days7 days₹700.00₹826.00
Featured project — 90 days90 days₹9,000.00₹10,620.00
Owner posting — 3 months90 days₹597.00₹704.46
Owner posting — 6 months180 days₹995.00₹1,174.10
Owner posting — 12 months360 days₹1,990.00₹2,348.20
Agent / broker / channel partner / mandate company posting — 3 months90 days₹5,997.00₹7,076.46
Agent / broker / channel partner / mandate company posting — 6 months180 days₹9,995.00₹11,794.10
Agent / broker / channel partner / mandate company posting — 12 months360 days₹19,990.00₹23,588.20
Builder posting — 3 months90 days₹11,997.00₹14,156.46
Builder posting — 6 months180 days₹19,995.00₹23,594.10
Builder posting — 12 months360 days₹39,990.00₹47,188.20

Account eligibility applies. Your final selection and total are shown before order creation. Saved orders keep their agreed terms. No automatic renewal.

Estimates and tax details

The website shows a base amount, 18% GST estimate and final amount for the selected service. Your confirmed order records the agreed service, dates and price. Confirm applicable billing details and tax documents with the operator. Invoices use the operator and customer billing details recorded for the transaction. Contact support if any invoice detail needs correction.

Payment state and reservations

The payment gateway is not currently connected. Save booking request creates an unpaid order and does not charge you. Administrators can record an independently verified transaction reference. For scheduled wall advertising, verified payment and confirmation can reserve dates while artwork approval is pending. An unpaid selection gives no priority over a confirmed booking.

Dates, access and activation

Posting access runs for the duration selected at purchase, measured from activation. Available plans and current prices are shown before you submit a request. Featured promotions run for the selected 7, 30 or 90 days. Scheduled wall advertising has fixed start/end dates in IST and runs only when approved. A one-month wall interval starting 12 October runs through 11 November. Each full 12-month block uses the annual rate; other months use the monthly rate. No automatic renewal or silent extension is applied.

Payment safety and records

Use only a payment method explicitly confirmed by UrbenLife. Do not pay a stranger claiming to activate a listing or banner. Never share an OTP, password or full card details with support. Keep the order number, receipt and verified transaction reference. UrbenLife platform charges are separate from any property deposit, rent or brokerage paid to an advertiser.

Changes, cancellation and refunds

A confirmed advertising booking is non-refundable for a later change of mind or lack of results. Image and URL edits remain available subject to review. Duplicate charges, incorrect amounts, inability to deliver the confirmed service and statutory remedies are reviewed under Cancellation & Refunds. Admin removal does not automatically issue a refund.

Support & business information

Contact UrbenLife

support@urbenlife.com